The first step is setting up a new connection in test IO and assigning it to the respective project in your bug tracker. This can be done via Integrations > Bug Tracker > Manage Connections > Add a connection.
To add a new connection you'll need to:
Provide access to your bug tracking instance (the account you use should have the rights to read and write issues)
Pick a project for the bug export
Go through the mapping and pick which test IO information your ticket fields should be populated with
If the configuration was successful, a demo bug will be exported into your system. To complete the process, please assign the created connection to a test IO product. All bugs reported in the selected test IO product will be exported into the mapped project in your system.
Important:
If you are using Jira Cloud or Jira Server, you can install a test IO add-on, which is available on the Jira Atlassian Marketplace.
Exporting a Bug
There are two export modes available: Auto and Manual
Auto-export will automatically push every accepted bug into your system.
Manual mode requires an additional click on "Export" to trigger it.
You can export a bug via the bug list (Column "Status" > "export") or via the bug detail view by clicking on the "Export" button at the bottom.